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Empathy in the age of digital employees
Part of When Your Colleague Is a Machine
As AI takes on drafting, analysis, and follow-up, the workplace gets faster and more automated — and human skills become more valuable, not less. Machines produce output, but they cannot hear fear in a teammate's voice or notice the heaviness behind a pause.
Read the full piece at The Morning
This is a summary. The complete article is published on themorning.lk.
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